CV

TEACHING

• Introduction to Management Information Systems
• Management Information Systems
• Information Technology and Systems Management (MBA)

PROFESSIONAL EXCELLENCE

• Ph. D in Management Information Systems, University of Nebraska - Lincoln
• MBA, University of Nebraska - Lincoln
• Bachelor of Science (Chemistry), Creighton University

RESEARCH

• My current research interest are in the role of service encounters in customer satisfaction in service industries and exploring the relationship between service-dominant logic (SDL) and design thinking.